Mainframe Operator

Tier One Technologies is seeking Mainframe Operators to support a government customer in Washington, DC.  This is a long-term contract that will commence sometime during Q4 2026.  Work must be performed at the customer facility in Washington, DC. 

Core Responsibilities:

Contractor personnel shall perform operational support duties, including but not limited to:

• Operating and maintaining high-speed laser and impact
• Managing printer supplies, paper replenishment, and media
• Executing job scheduling, monitoring, and troubleshooting within TSO/ISPF
• Processing and managing report
• Providing operational support and assistance to Production Control

Staffing & Shift Schedule:

Coverage is required Monday through Friday across two (2) daily shifts, each staffing two (2) operators

• Shift 1: 7:00 AM – 3:30 PM 
• Shift 2: 3:00 PM – 11:30 PM 

                   SPECIFIC TASKS:

Computer operators will be responsible for operating high-speed laser printers, impact printers, and bursters within the mainframe data center. Duties include setting up printers based on instructions from mainframe computer consoles, loading paper, toner, and developer, and promptly removing and organizing completed print jobs for customer distribution. Operators must communicate directly with mainframe operating system or printer maintenance contractors whenever there is a system or printer malfunction.

Operators are also responsible for unloading boxes of paper and forms as needed for print tasks, and for maintaining a clean and organized printer area by removing empty printer boxes, toner containers, and loose paper. In addition, operators will support the Production Control staff by submitting, scheduling, and tracking jobs using JCL within TSO. They will notify the baling room when recycle bins are full.

All work must be performed onsite at the client facility in Washington, DC under the supervision of the Production Control Lead and Data Center Manager.